Which of the following must be registered as a home improvement salesperson?

• A. Salesperson who visits job sites.
• B. Salesperson who solicits business by calling potential customers on the telephone.
• C. Salesperson who sends mass mailers.
• D. Salesperson who handles online inquiries.

Answer: (B)

In California, a home improvement salesperson must be registered when they personally solicit or negotiate contracts for home improvements with consumers. Calling potential customers on the telephone is a direct form of solicitation—the salesperson is initiating contact and moving toward an agreement, which brings that role under the registration requirement.

Visiting job sites, sending mass mailers, or handling online inquiries aren’t considered direct solicitation in this context. Those activities can be more about responding to interest or performing outreach that doesn’t involve actively soliciting a contract in the consumer’s presence, so they don’t automatically trigger the registration requirement.